Seven-Eleven is trying shorter business hours, moving out from its 24/7 policy. (Image via The Straits Times)

Seven-Eleven to finally cut 24/7 policy

On Monday, Seven-Eleven Japan announced that it will finally terminate 24/7 policy in eight outlets throughout Japan. The largest convenience store chain will be the first in Japan to cut the around-the-clock policy, introduced in 1975, in the wake of the labor shortage.

Starting from 1 November, these eight stores will not open 24/7 as they complain about the difficulty to find employees for the night shift. In Japan, about 21,000 Seven-Eleven outlets are trying to cut the operating hour.

The President of Seven-Eleven Japan, Fumihiko Nagamatsu, said that he, together with other outlet owners, will discuss the new guidelines cutting the 24/7 policy, and later these owners will decide among themselves.

The movement to protest against the 24/7 policy came after a Seven-Eleven outlet owner from Osaka cut the operating hour of his outlet without approval from the operator due to the labor shortage. Thus, Seven-Eleven Japan decided to try shorter operating hours.

By nature, the 24/7 policy was introduced to increase efficiency. The Seven-Eleven staff is allowed to restock shelves late hour rather than doing it in the morning.

Other convenience store chains such as Family Mart said that 612 stores throughout Japan are trying out shorter operating hours. After the trial, it will be decided whether it should be permanent or not.

Lawson, also a major convenience store chain in Japan, also said to stop operating 24/7. The contract never says anything about opening overnight. Labor shortage hits Lawson so hard, it will have to close 100 outlets in January 2020.

Due to the decline in population, Japan will see a 20% drop in the workforce in 2040 from its 2017 figure. To tackle the issue, in April, the Japanese government regulated a new visa system to allow more foreign workers to enter the country. Women and seniors are said to join the workforce.

Source: https://bit.ly/2MDfgT0